I have seen a lot of changes in the Funeral industry over the last 36 years since I earned my Funeral Directors license. I feel that the most welcomed changes to the way we operate as Funeral Homes have been the changes that were initiated by you. I have been a part of some incredible life experiences because of you and it is a privilege to help you achieve whatever it is that you need.
When it comes to being a Funeral Director, I am one of the most non-judgmental people you will ever meet. I don’t believe that there are any silly questions or ideas when it comes to funerals so don’t hesitate to say what it is that you want. I always say that you won’t regret the things that you do, just the things that you wanted to do but were afraid to ask. From a traditional funeral service to a basic cremation service, my promise to you is that I will do my very best to make your remembrance whatever it is that you want it to be.
It can be a challenge in any business to adapt to the changing needs of consumers. While some businesses will try to “re-route the river” for their own needs, what generally happens is that the river will end up going in the direction that it wanted to go in the first place. And so what we need to do is accept river current and be able to offer some innovative ways of navigating it.
Follow your heart.
Marc
