2013-07-10 “The Extra Mile”

Someone thanked me for “going the extra mile” and I’ve spent some time thinking about what that means since then.  In school we were taught about a “period of funeralization” which is the time from beginning to end that you spend with us when someone dies.  Let me put that into perspective…you’re at the hospital, the nursing home, you answer the phone and someone says those unforgettable words to you “I’m sorry, but your mother died this morning”.  In one millisecond your life is changed and all of the sudden you enter some kind of altered state where you’re not understanding what’s going on around you; you see things and you hear people talking, but they’re not making sense…it’s all part of shock.  For maybe the first time in your life you are in a place where you have hoped you would never be and where you aren’t sure which way to turn.   That’s where my role as a Funeral Director comes in…someone you can call for advice, for help, for guidance.  I see it as my role to make those next few days easier for you; to take some of the burden off of your shoulders so that you can do what you need to do…grieve.  At a time when everything can seem so overwhelming, it seems wrong to me that I would make life more complicated for you.  It’s my job to listen to you and understand; to help you get to where you want to be, even if you don’t really understand where that is yourself yet.  If there’s something on your mind or in your heart that would mean a lot to you, don’t be afraid to tell me because I will do my very best to take care of your family.