What makes us different? Our motto at the Blenheim Community Funeral Home is “yes we can” or more importantly “yes YOU can”. I encourage people to follow their hearts. You only have one chance and you won’t regret the things that you did; only the things that you wished you did but were afraid to ask. What makes us different starts at the beginning. Many funeral homes subscribe to an answering service to take calls after hours. I have committed that when someone needs us in the middle of the night, they will hear our voices on the other end of the phone.
When you make funeral arrangements, I promise that I won’t try to sell you something that you don’t need or want. There is no pressure. For the time that you are here, this home is your home and you are my boss. People always comment that the Blenheim Community Funeral Home doesn’t feel like a funeral home…it is warm and inviting, and our staff will make you feel that way too. We have a room across the road where we can set tables up for a meal between visitations. On the day of the service, some folks have a luncheon here, some at another location and some have no luncheon at all, there’s never a requirement…again the choice is yours.
After the funeral, I will personally visit you and take care of all the paperwork that is needed. I will not pass you on to another person because I want to see you through from beginning to end. There is no additional charge for this “after care” service. When we opened, one of the biggest complaints from people was that in years past they would find the bill for the funeral on the front seat of the car before they left for the cemetery. We don’t do that here. We know it takes time for CPP payments and life insurance to be processed, so we wait. While others say that might be a foolish business decision, nobody has ever disappointed me. I believe in people more than the corporate bottom line.
We take the trust that families place in us very seriously. I’ve worked hard over the last years to earn people’s trust. At the end of the day we are able to stand back and be proud of what we have done and how we have treated people.
Remember…yes you can!
